"Endoscopy day unit"

About: West Middlesex University Hospital

I received an appointment letter while I was away on holiday which requested a confirmation. I returned on a boxing day being unable to confirm my appointment.

The switchboard guys tried their best and they were very helpful. I attended the Endoscopy Unit today on the day of my appointment and I was still planed for my Gastroscopy which has been a big relieve because I wasn't in need to choose another date. The staff were really helpful from the reception up to the discharge. My nurse made my stay enjoyable and the rest of the team were very nice. This is the 3rd time here and I service was excellent.

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Response from West Middlesex University Hospital

Hi Maria. Thank you so much for taking the time to provide us with your feedback. I have passed your kind words on to the Endoscopy team here who really appreciated reading them.