This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Minor injury - walk in unit"

About: Altrincham General Hospital

Took my 90 year old mother to the walk in unit following a minor dog bite. The staff could not have helpful or kind and the service was first class.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Patient Experience Lead, Manchester University NHS Foundation Trust 8 years ago
Manchester University NHS Foundation Trust
Submitted on 30/12/2015 at 09:43
Published on Care Opinion at 12:09


Thank you for taking the time to post your comments on the NHS Choices website regarding the first class service your mother received at Altrincham General Hospital, Minor Injuries Unit. Positive comments about the kind and helpful service our staff provided to your mother during the visit are appreciated as this reflects the hard work and dedication of our staff. We can assure you that your feedback will be sent to the Hospital Manager so that it can be shared with the wider team.

Response from Altrincham General Hospital 8 years ago
Altrincham General Hospital
Submitted on 12/02/2016 at 10:59
Published on nhs.uk on 13/02/2016 at 01:31


Thank you for taking the time to post your positive comments on the NHS Choices/Patient Opinion websites regarding the care you experienced at the Minor Injuries Unit at Altrincham General Hospital. We were pleased to read that all the staff treated you and your mother with compassion when treating your mother for a minor dog bite. We were also pleased to read that you felt the staff were helpful and kind, and that the service was first class. It is always good to receive such positive feedback which reflects the hard work and dedication of our staff.

We can assure you that your feedback has been shared with the Management Team at Altrincham General Hospital’s so that your positive feedback can also be shared with the wider team.

The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k