"Minor injury - walk in unit"

About: Altrincham General Hospital

Took my 90 year old mother to the walk in unit following a minor dog bite. The staff could not have helpful or kind and the service was first class.

Story from NHS Choices

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Responses

Response from Patient Experience Lead, Central Manchester University Hospitals NHS Foundation Trust

Thank you for taking the time to post your comments on the NHS Choices website regarding the first class service your mother received at Altrincham General Hospital, Minor Injuries Unit. Positive comments about the kind and helpful service our staff provided to your mother during the visit are appreciated as this reflects the hard work and dedication of our staff. We can assure you that your feedback will be sent to the Hospital Manager so that it can be shared with the wider team.

Response from Altrincham General Hospital

Thank you for taking the time to post your positive comments on the NHS Choices/Patient Opinion websites regarding the care you experienced at the Minor Injuries Unit at Altrincham General Hospital. We were pleased to read that all the staff treated you and your mother with compassion when treating your mother for a minor dog bite. We were also pleased to read that you felt the staff were helpful and kind, and that the service was first class. It is always good to receive such positive feedback which reflects the hard work and dedication of our staff.

We can assure you that your feedback has been shared with the Management Team at Altrincham General Hospital’s so that your positive feedback can also be shared with the wider team.

The Patient Experience Team

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