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never seen on time

Story from nhs.uk

"never seen on time"

About: Orsett Hospital

excellent doctors and nurses excellent customer service my only complaint is over the 10 years i have been coming here i rarely get seen on time ive even been the first patient and the sign is up the dr is running 30 mins late i have to go back to work after my appointment and make my time up so this is so annoying

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Responses

Response from Orsett Hospital 8 years ago
Orsett Hospital

Submitted on 05/01/2016 at 09:09
Published on nhs.uk on 06/01/2016 at 01:31

Thank you for your feedback about your experiences at Orsett Hospital.

We are pleased to read your positive comments about the staff.

We equally appreciate your feedback about waiting times and will ensure these are forwarded to the senior team to share with departmental staff.

If you wish to discuss any issues further, please feel free to contact our PALS team on 01268 394440 or email pals@btuh.nhs.uk.

May we take this opporutnity to thank you once again for your feedback and wish you all the very best for your future good health.

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