"Care & Support of staff during heart scare"
About: Queen Elizabeth University Hospital Glasgow / Heart conditions Queen Elizabeth University Hospital Glasgow Heart conditions Glasgow G51 4TF Scottish Ambulance Service Scottish Ambulance Service EH12 9EB
Posted by Hennie (as ),
I called into my G. P practice experiencing left arm pain which went up into my neck and jaw. The locum G. P that I saw was extremely reassuring whilst explaining that the symptoms needed to be checked out more fully and that she would call for an ambulance - which she did as well as administering aspirin to me. When the paramedics arrived (Fiona & Martin, I believe) they too were extremely calm and reassuring in their approach as they conducted an ECG before taking me to the Queen Elizabeth Hospital. The journey to hospital was made less fraught by the manner in which Fiona kept talking to me and explaining what was happening. After tests at the assessment unit, I was allowed home later the same day - I am to have further tests and cardiology appointment. I would just like to reiterate that was a extremely worrying and stressful experience was made easier to cope with by the professional and courteous behaviour of the G. P and Paramedics who got me to hospital as well as the efficient treatment of the nursing staff once I got there. THANK YOU!