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Excellent service and care on ENT ward L23

Story from nhs.uk

"Excellent service and care on ENT ward L23"

About: Leeds General Infirmary

I was recently admitted for my first ever hospital stay and in terrible pain and discomfort.

I was greater any 11pm by the friendly night staff team who very quickly got me settled and talked me through my treatment.

I cannot praise the staff enough, all extremely friendly and exceptional at their jobs and making people feel at ease. 24 hours late I was ready to leave following treatment that made it possible for me to go home which I cannot thank them enough for.

Would highly recommend.

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Responses

Response from Leeds Teaching Hospitals 8 years ago
Leeds Teaching Hospitals

Submitted on 20/01/2016 at 10:42
Published on Care Opinion at 10:55

Dear Anonymous,

Thank you for taking the time to write to us, it is wonderful to read that you had such a positive experience whilst in our care.

I have passed your kind words onto the matron for L23 and asked that she shares if with her staff so that they too can be aware of the great work that they are doing.

With kind regards

Rosie
Senior Nurse
Patient Experience

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