"Day Surgery"

About: Queen's Hospital, Burton Upon Trent

I attended to Treatment Centre for a minor procedure, the removal of a basal cell carcinoma, from arrival the treatment was professional, caring and efficient.

The same sex facility was very clean and tidy and the staff were obviously well trained which created a confident and calm environment.

My treatment was speedy and I was kept informed of every step of the procedure.

Story from NHS Choices

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Response from Queen's Hospital, Burton Upon Trent

Dear Reviewer

We are pleased to read of the positive patient experience that you had when you attended the Treatment Centre here at Queen’s Hospital.

Our staff work hard to provide high standards and it is always encouraging for them when these efforts are recognised.

Your comments will be shared and will be much appreciated by all.

Thank you for taking the time to share your feedback with us and we do wish you a speedy recovery.

Many thanks

PALS Office.