"Blood test"

Routine blood test required by my GP, appointment at 10-35 hrs, arrived early ay 10-25 hrs did not even have time to sit down but called immediately. Nurse very friendly and chatty, discussed family, theirs and mine, then they realised it was my birthday and seemed really please about that, all in all it was a very pleasant experience, congratulations to the staff, particularly the nurse who dealt with me. Very pleased with the whole experience, a pity I did not get the nurses name but could possible be traced on Wednesday 23rd December at the times stated.

F B.

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Responses

Response from Louise McIver, Patient Involvement Coordinator, Southend University Hospital NHS Foundation Trust

Dear Mr Brown,

Thank you for your post relating to your blood test. It is excellent to hear such positive feedback and that you were seen so quickly and also the staff met your expectations and were helpful and friendly.

I can assure you that I will send your feedback to the relevant staff members.

Wishing you well for the future.

Regards,

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