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no follow up

Story from nhs.uk

"no follow up"

About: Royal Hallamshire Hospital

.my husband first went to urology march 6th 2015 . he was then sent for a scan september23rd 2015. we have phoned three times since then each time was told some one would get back to us..as of now we still have heard nothing

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Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 8 years ago
Deborah Hopkinson
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 04/01/2016 at 11:10
Published on Care Opinion at 14:36

I am very sorry and also concerned to learn about the poor communication that you have encountered.


I would urge you to contact our Patient Services Team to raise your concerns on behalf of your husband and obatin their assistance in resolving this matter, The team can be contacted on telephone number 0114 271 2400 or by emailing pst@sth.nhs.uk

Kind regards.
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