"Urgent care centre"

About: Queen Marys Hospital (Sidcup) Queen Marys Hospital (Sidcup) Sidcup DA14 6LT

Posted via nhs.uk 8 years ago

Please educate your staff in how to deal with MH patients and their families. We do not need to be lectured, talked down to nor made to feel even more useless than we already do.
From the miserable and unfriendly reception staff and triage nurse to the horrible person who spoke to me at the end of the visit it was a dreadful experience.

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Queen Marys Hospital

Submitted on 29/12/2015 at 09:27

Published on nhs.uk on 30/12/2015 at 01:31

Thank you for your comments.
I am sorry that you have had this experience in our department.
Please contact me on 02083085611 so that we can discuss this further and I can talk to the staff members involved
Debbie Maxted Regional Manager Urgent Care
The Hurley Group

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"Urgent care centre"

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