What could be improved
Reception staff at Minors and the GP unit are invariably brusque to the point of rudeness. One usually gets a "siddan" (meaning sit down please, or, take a seat) before turning away to continue their chats.
Politness would go a long way!
"Reception staff at Minors and ..."
About: Queen's Hospital (Romford) Queen's Hospital (Romford) Romford RM7 0AG
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