"Reception staff at Minors and ..."
About: Queen's Hospital (Romford) Queen's Hospital (Romford) Romford RM7 0AG
What could be improved
Reception staff at Minors and the GP unit are invariably brusque to the point of rudeness. One usually gets a "siddan" (meaning sit down please, or, take a seat) before turning away to continue their chats.
Politness would go a long way!