"An example of how an NHS hospital department..."

Clean, tidy and efficient - without being impersonal. My elderly aunt visited regularly and admin staff made the whole procedure as painless as it could be.

Medical staff and consultants were professional yet friendly, especially the consultant and their colleagues.

Although no doubt under continuous pressure, we never felt rushed and the consultant always treated my aunt with respect and as an equal.

If you have a chest problem, this is the place to go.