"Small Is Beautiful!"

About: Ilkeston Community Hospital

This little hospital is a gem built for humans on a human scale! (Particularly when compared to the less than perfect experience I have had of attending Derby Royal with my husband.) It starts with being able to park without charges close to the main entrance. Inside there are helpful volunteers aplenty. I attended the Podiatry Dept and the X-ray Dept in relation to my bunion operation and found every department accessible without an Idiot's Guide. The staff are courteous but informal and the cafe provides a good mug of tea for under a pound.

My operation went perfectly - helpful nurses, anaesthetist, theatre staff and of course, a charming surgeon. I was particularly grateful for the attention of one nurse whose task was to distract me by chatting throughout the operation. The nurse was a godsend!

Post-op care has been efficient and informative, delivered by knowledgeable and personable practitioners.

Story from NHS Choices

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Response from Ilkeston Community Hospital

Many thanks for taking the time to review of our services at Ilkeston Hospital. I am pleased to hear that staff made you feel welcomed and valued and gave you assurance that you were being looked after by well trained staff with time to care.

We strive to deliver the best possible individual care to our patients and feel privileged that you have taken the time to feed back to us. I will share your comments with the teams involved in your care.

Maggie Swithenbank, Divisional Podiatry Manager, Derbyshire Community Health Care Services NHS Foundation Trust

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