After two rather poor experiences this year at an NHS hospital, I was referred to The Circle for a 2nd opinion. The first thing that struck me was how welcoming all staff were.

I was surprised that the consultant actually takes the time to come and personally collect you from reception.

During my consultation I was listened to, examined and informed of choices that I could make.

The consultant that I saw was very open, honest and I felt that everything was being done to resolve my ongoing problem.

After a disappointing year it was refreshing to meet such a lovely team of health care professionals. I decided on a further surgery on my shoulder and I had the support of the consultant when making this decision.

I was never felt that I was wasting anyone's time.

Thank you so much to all at The Circle.

Story from NHS Choices

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Response from Circle Bath

Thank you so much for your comments. Our clinicians, as well as non-clinical staff, are partners in Circle - in a similar way to John Lewis. We are so glad that you felt you were listened to and we hope that your surgery goes well.

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