"Care was wonderful"

About: Forensic Services / Tagore Ward

(as the patient),

I recently was taken to A and E from the 3 bridges unit, tagore ward and although the doctor took a while to come and see me, the care and help I received from the staff from my ward was more than helpful, thank you tagore ward staff.

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Response from Tanaka Mapfumo, Ward Manager, West London Mental Health NHS Trust

I appreciate your positive feedback about Tagore/ Falcon Ward and I am very pleased to hear that our staff made your stay in A&E pleasant. I have shared your comments with Tagore/ Falcon Ward team, who have very much appreciated that you took the time to get in touch. Though delighted to hear your positive feedback on the care you received from the staff, we are sorry that you have had to experience such delay in A&E. Once again we welcome your positive feedback, involvement and your comments about the ward, as this will help us to learn and improve.

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