"Supporting visit"

About: Darlington Memorial Hospital

I am aware that Stephanie has left a review, and I would like to add one of my own.

I too was extremely impressed with the whole of the Accident and Emergency department. During my visit with Stephanie, I had time to observe the department as a whole, its systems, staff interaction with other patients, the quiet and efficient management of the department, and of course, the exemplary care given to Stephanie by each member of the unit.

I would like to add that the consultant's visit was a master-class of how medical issues should be handled in a hospital. I regret that I am unable to name them, but hope that hospital records will identify this practitioner as setting a gold standard for the Health Trust.

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Responses

Response from Darlington Memorial Hospital

Thank you for providing feedback on your recent visit to A&E at Darlington with Stephanie.

I am very pleased to hear that you both had a positive experience and that you are happy with the care she received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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