"Simply superb"

About: Darlington Memorial Hospital

Admitted to Accident and Emergency in considerable pain on the morning of 19 December, my progress through to pain-free discharge mid afternoon was handled with exemplary care, starting with reception staff who admitted me carefully and quickly. The duty doctor presented as knowledgeable and caring; the nurses and auxiliary staff were attentive and efficient; and the consultant who attended, managed my care with consummate skill, great communication and sensitivity.

From time to time we encounter impressive individual skill and attention, but what was outstanding here was the total functionality of a great team working perfectly together.

You have five stars, each one of them well deserved!

Story from NHS Choices

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Response from Darlington Memorial Hospital

Thank you for providing feedback on your recent visit to A&E at Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and both your kind comments and Stephen's will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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