About: Burnley General Hospital

I am very dissopointed in the waiting time I arrived 3pm and it was over three hours before I was seen they was even ppl being seen before me that arrived after me I am here due to bleeding while pregnant and to be honest the staff couldn't give a damn I was worried the whole time they had me waiting which is over 3 hours very pathetic

Story from NHS Choices

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Response from Burnley General Hospital

We are very sorry for your experience in the Urgent Care Centre at Burnley General Hospital at what was obviously a very worrying time for you.

We are really keen to look into this for you and we would really appreciate it if you could contact us to give us some more information so that we can investigate further.

You can contact me Helen Ritchie on 01254 734471 or you can email me at Helen.ritchie@elht.nhs.uk.

Thank you

Helen Ritchie, Senior Patient Experience Facilitator

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