"although I was assighned to a ..."

About: The Royal London Hospital For Integrated Medicine

(as the patient),

What I liked

although I was assighned to a doctor that had retired, a doctor took me on as his patient on the day, and continued treating me. he also referred me for specialist treatment to germany knowing that I had no chance of correct treatment here. he also wanted to add two more sessions to complete his treatment

What could be improved

The doctor recommended two more sessions for him to complete my treatment, but the receptionist would not accomodate that request. As I have no option but to wait for another oppertunity to receive treatment from a different doctor, as he has now moved on having not been able to secure a senior post, I have no option but to go private to benefit from the treatment already received. Treatment plans should be able to run concurrently to accomodate the patients condition, irrespective of the lenght of treatment received. It should not be capped at six weeks

Anything else?

I would like to change all of my treatment to the Homeopathic hospital, bu cannot do so by self referral. I have to go back to my GP to instigate. It would be easier if I could be allowed to change

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Royal London Hospital For Integrated Medicine

Thank you for taking the time to inform us of your experience at the RLHH. We are sorry that you expereinced difficulties with your appointments. Your comments about improvements will be passd on to the relevant manager.