"no dignity no respect no communication"

About: Bradford Royal Infirmary

my dad is in hospital at the moment he has been double padded he isn't even incontinent there is no dignity, he has not been washed or shaved or cleaned his teeth its discussing how they treat people, there was tablets on his table so no one has watched him take his medication I am very concerned about this and I will be contacting PALS there is no communication within the hospital no one tells you anything its like the secrete service,

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Bradford Royal Infirmary

Please accept my apologies, I am very concerned about the experience that you have described, it is not the standard of care we expect to provide. I am very sorry and do want to talk to you about it. Please could you contact the complaints department on 01274 364810 and member of the team will be happy to talk to you. Thank you.

  • {{helpful}} of {{total()}} people think this response is helpful