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Neurosurgery

Story from nhs.uk

"Neurosurgery"

About: John Radcliffe Hospital

I've been a patient of my Consultant since August this year and have had two operations. Their manner is sympathetic, kind and caring and their surgical skills outstanding. They listen and explain everything and nothing is too much trouble. They are ably assisted by the senior nurse practitioner who has been incredibly supportive both in hospital and over the phone. I have nothing but praise for their friendly team and all the ward staff from consultants to cleaners. The Consultant's secretary is always accessible, helpful and responsive. I was in over the weekend and was impressed by the number of medical and nursing staff including consultants.

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Responses

Response from John Radcliffe Hospital 8 years ago
John Radcliffe Hospital

Submitted on 22/12/2015 at 13:02
Published on nhs.uk on 23/12/2015 at 03:30

Thank you so much for taking the time to provide this lovely feedback. We're so glad to hear that your experiences of surgery and general support throughout your treatment have been so positive. We aim to provide consistently excellent care, with a compassionate and person-centered approach; this includes ensuring that staff are always on hand to answer questions and respond to patient needs. We hope you are recovering well from you operations. Your comments will be passed on to the Neurosurgery team.

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