"Receptionist very rude"

About: Chase Farm Hospital

I called up between 1- 1.15 am and told the receptionist that i was coughing up blood and short of breath and how long is waiting they said i dont know and put the phone down on me.i was only asking so i can go to different one if very busy.Extremely rude staff and unacceptable behaviour of aspecially on reception?

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Responses

Response from Chase Farm Hospital

We're really sorry to hear about your experience. We'd like to look in to this further, if you could email rf.communications@nhs.net with the number you called and the day that you called on we would be grateful. Many thanks.

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