"The worst - and the best - of Tameside Hospital"

Yesterday I had an appointment at the Upper GI Surgery Clinic and arrived at the hospital in what I thought was reasonable time to attend.

I had the worst experience ever in finding a space in the main car park and spent 20 minutes driving round looking for a free place to park.

I ended up getting so distressed having gone beyond the time of my appointment, that I feared I was making myself ill.

Unfortunately, once the car is within the barriers there is no way out to allow you to try and find an alternative parking location.

You just have to drive round until someone else leaves.

When I arrived at reception, still distressed, I was misdirected to the 1st floor and ended up in the Endoscopy unit.

Fortunately, I was taken in hand by the most kind and caring receptionist there who quickly assessed my state and took me personally to the GI Clinic (on the ground floor) and ensured that I would be seen as per my appointment.

The member of staff, was so helpful and confirmed my long-held belief that the majority of staff at Tameside are dedicated to helping the patients and giving them the best experience of hospital as is possible.

Thanks to them, and the other staff who dealt with me, I went home feeling happy with life!

But that car park....!