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Maternity ward - outstanding delivery and post...

Story from nhs.uk

"Maternity ward - outstanding delivery and post..."

About: The Royal London Hospital

The service which we received from the Royal London Hospital Maternity Ward on 28/11/2015 - was absolutely wonderful.

I cannot praise all staff highly enough.

My wife gave birth at the early hours on 28.11.2015 to a baby boy.

We arrived at A&E on 27.11.2015 in quite a state as my wife was already in labour.

A&E staff responded instantly and swiftly moved my wife to a delivery room on the 6th floor.

One particular member of staff was very supportive, caring and professional from start to finish - thank you so much.

The doctors and nurses are clearly experts in their field and know exactly what to do when it comes to delivering the baby and looking after the mother (and partner).

The next two days were difficult for my wife but we were supported the whole time by a team of highly experienced, knowledgeable, caring, friendly and intelligent staff.

We met different staff through the entire process at different times of the day and all were outstanding.

I can only describe them as angels.

This department and the services provided put this team put this ward, this hospital and the NHS service at the forefront of maternity care in the world.

We are very, very grateful for the service which we received - and we would not hesitate to recommend the services to any prospective mother.

Thank you.

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Responses

Response from The Royal London Hospital 8 years ago
The Royal London Hospital

Submitted on 21/12/2015 at 15:36
Published on nhs.uk on 23/12/2015 at 03:31

Congratulations on the birth of your son. We hope that you are all settling in well.

It was fantastic to read yours and your wife’s experience during her labour. We have passed your kind words, along with your thanks to the maternity team at The Royal London.

Just to let you know, our annual Barts Health Heroes Awards are open for nominations. We like to recognise outstanding staff who provide safe and compassionate care to our patients. You can nominate one of the staff members or the whole team who cared for your wife throughout her labour for a Barts Health Heroes Awards. Find out more about the awards and nominate a staff member on our website www.bartshealth.nhs.uk/get-involved/barts-health-heroes

Wishing you all the best

Barts Health NHS Trust

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