"Great Service - GP Out of Hours"
About: City Health Care Partnership CIC / GP service (out-of-hours) City Health Care Partnership CIC GP service (out-of-hours) Yorkshire Ambulance Service NHS Trust / NHS 111 Yorkshire Ambulance Service NHS Trust NHS 111 Wakefield WF2 0XQ
Posted by sunshine888 (as ),
I telephoned 111 for advice on the side effects of painkillers my doctor had prescribed me. I answered lots of questions to the point the 111 operator was going to send an ambulance (which I said wasn't necessary, bless the operator who was thorough! ). It was decided a nurse would ring me back within 6 hours. I was impressed the nurse rang me back within the hour, she was very understanding and with her advice I attended the Westbourne GP Out of Hours. I'm surprised I didn't have to wait long. The doctor took the time to listen, showed they cared and gave me time to ask questions. On reflection, I was just happy to receive advice on medication over the phone but it was nice for the nurse and doctor to go beyond my expectation during the time I was experiencing pain, sleepless nights and feeling urggg. Thank you.