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Thank you for this great service

Story from nhs.uk

"Thank you for this great service"

About: Highbury Hospital Nottinghamshire Healthcare NHS Foundation Trust / Adult Mental Health Services - Community (City)

I just wanted to say that I 1000% agree with the review posted before this one (the one Posted on 06 October 2015, giving the service 5 stars). I had a wonderful experience with my consultation at the hospital in that the psychiatrist was incredibly professional and understanding. I came in thinking that nobody could help me and left feeling a genuine sense of hope. People like myself do not take health services like this for granted and are really grateful for them. Thank you Crisis Team/ Highbury Hospital and well done!

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Responses

Response from Highbury Hospital 8 years ago
Highbury Hospital

Submitted on 23/12/2015 at 12:53
Published on nhs.uk on 24/12/2015 at 01:30

Thank you so much for such wonderful feedback. We take pride in offering a professional and understanding service and I will make sure your comments are passed back to the team.

Julie

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Response from Jo Horsley, Adult Mental Health Service Manager - Involvement, experience and volunteer lead for AMH, Nottinghamshire Healthcare NHS Trust 8 years ago
Jo Horsley
Adult Mental Health Service Manager - Involvement, experience and volunteer lead for AMH,
Nottinghamshire Healthcare NHS Trust

Submitted on 30/12/2015 at 13:15
Published on Care Opinion at 15:22

picture of Jo Horsley

Thank you so much for taking the time to post your comments, its wonderful to get such great feedback. I would like to share your comments with the particular doctor you saw. If you want to send me an email with their name to jo.horsley@nottshc.nhs.uk I will make sure youre feedback is shared. I wish you well in your continued recovery.

Kind Regards

Jo Horsley

Operational manager

Adult mental health, Highbury

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Response from Alison Harrison, Service Manager CRHT, Local Services, Nottinghamshire Healthcare NHS Foundation Trust 8 years ago
Alison Harrison
Service Manager CRHT, Local Services,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 30/12/2015 at 16:19
Published on Care Opinion at 17:04

Thank You,it is always great to receive positive comments regarding services. I am glad you had a positive experience with your care and I hope you are well on the road to recovery.

Alison Harrison

Acting Service Manager City Services

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