"Excellent care, respect & attention."

About: Wythenshawe Hospital

Our 19 year old daughter has severe learning difficulties and regularly self-injures.

One of these episodes led to a severe head injury, with excessive bruising and swelling across her face, followed by listlessness and vomiting.

She was treated at Wythenshawe Hospital last night as her condition was deteriorating.

Throughout her stay, we were treated with absolute respect and dignity by all the staff within the A&E department.

A number of doctors and nurses worked with her and all discussed the condition and possible courses of action with us in a very clear and considered way.

Their work was very thorough, despite the difficulties presented by my daughters condition and their obvious high workload across the department.

They ensured that a CT scan could be done and made certain that our daughter was safe before discharge.

I can only thank all the staff for their skill, devotion, kindliness and hard work in what they do on a daily basis.

Story from NHS Choices

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Response from Wythenshawe Hospital

Thank you for taking the time to post your comments on the NHS Choices website and please accept our apologies for the delay in responding to you.

Your comments will be passed to the Service Manager and Matron for A&E who will cascade and share with the appropriate staff.

Members of staff are always appreciative when a patient or their relatives take the time to post such positive comments.

Please don’t hesitate to contact the Patient Experience Department on 0161 291 5600 or via email on pls@uhsm.nhs.uk if we can be of any assistance in the future .

Kind regards

Patient Experience Dept


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