"my baby daughter was in the neonatal ..."

About: Royal Stoke University Hospital

(as the patient),

What I liked

my baby daughter was in the neonatal intensive care unit for 2 weeks. the cleanliness could not be faulted, everywhere you turned there was a cleaner! the staff were amazing, we got to know them well and we couldn't of asked for more dedication from them for our little girl. without the one to one care and 100% support from them she wouldn't have made it. the after care was exceptional as well, everyone played there part. we can't thank the whole team enough for there support! everything was thought of, from overnight rooms (for the tough nights and for support before you go home) to amazing breast feeding support (so at least you think your doing something useful when you feel useless)!

What could be improved

nothing

Anything else?

just a massive thank you!

Story from NHS Choices

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