"Very disappointed with the service I received"
About: Manchester Royal Infirmary Manchester Royal Infirmary Manchester M13 9WL
Posted by Anonymous
I would like to start by saying I am very disappointed with the service I received at the Manchester centre sexual health clinic. Having arrived on time for the clinic I waited a while to be then told to come back in 3 hours. I am not from the area and needed to be seen as soon as possible therefore decided to wait. I had gone to costa coffee and waited my time to come back to be seen by the nurse to be told to go to the other clinic for a fast referral as I was told I need to be seen as soon as possible and urgently. When I got to reception I was told I can not be seen and have to come back the next day. Taking into consideration I had been around the centre for 4 hours waiting to then be told to come back the next day which I was very disappointed about. Having come back the next day I waited a further time to then be told the centre is too busy and I will not be seen today even though my condition was urgent. Therefore have left the centre after two days still not being treated even though I have a fast referral form. I am very unhappy with this service and will definitely be using it again as I still have not been treated or seen to!