Originally went into walk in doctors and they didn't know what was wrong with me, told to come back on an evening they were in again, went back on that evening to be refused entry to the doctors even though they requested me back, reception staff then gave an appointment to a patient that came in after me even though I was told no.

They wasn't interested in what condition I had, very uncaring and unprofessional, even smirked and laughed when they gave they appointment to another person knowing I could see them doing it out of pure spite.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Sheppy Community Hospital

Dear Ryan

We are very sorry to hear that you had a poor experience at Sheppey Community Hospital.

This doctors' service is not provided by Kent Community Health NHS Foundation Trust so we are unable to comment.

Please could you re-direct your feedback to Sheppey NHS Healthcare Centre.

Their telephone number is 01795 879199 and more information can be found on their website: http://www.sheppeyhealthcarecentre.nhs.uk/contact1.aspx

Best wishes

Customer Care Team

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807

Email: kcht.cct@nhs.net

Website: www.kentcht.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful