About: Huddersfield Royal Infirmary

I came into your hospital with a shoulder injury and I was in there for the best part of 4 hours.. When I go around to your X-ray department I was first there and the last time be seen this was shocking to say 5 people came after and was seen before... The only great thing about your hospital was the triage doctor that was there and who assessed me and referred me to a senior doctor and took control of a situation, they are a credit to that hospital and if it was not for the triage doctor this would be a bad review throughout

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Response from Adele Muir, Assistant Manager of Patient Experience, Calderdale and Huddersfield NHS Foundation Trust

Thank you for your feedback. I am sorry to learn that your experience was less than satisfactory. I will ensure your comments are shared with the relevant service manager.

On behalf of the Patient Advice and Complaints Service

Calderdale and Huddersfield NHS Foundation Trust

patientadvice@cht.nhs.uk | 0800 013 0018

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