"A&E Monday 15th January 2015"

Upon arriving at the hospital to have an out-patient appointment I managed to fall out of the taxi by catching my heel in my coat. I landed on my knee on the ridge of the curb and was encouraged by the Dr. I was seeing to come to your A&E department.

I just want to say thank you to everyone in the department. I was looked after with care and expedience. I arrived in the department at 4:10 and left at 6:25. In that time I was seen by the triage nurse, x rayed and then cleaned and stitched up.

All the staff I encountered were friendly and kind and acted with professionalism and compassion. (I was a little sad as this very minor accident had made me think of a previous nastier accident last year).

Thanks again to everyone!