"Wonderful nurse cured my leg ulcers"

About: Bromley Healthcare / Leg Ulcer Assessment and Management Service

(as the patient),

For several years we have been seeing numerous consultants at various hospitals because my right leg and in particular my right ankle had holes in it described as ulcers.

Every time we saw a consultant, and it was seldom the same man twice, we were told that it did not look as bad as it had the last time we came and that we would been seen again in 6-8 weeks. But in the meantime the practice nurse at our local doctors would treat us once a week to change the dressings and check on our prescribed medicines.

Then in the Spring of this year, we were apparently given the wrong operation and the wrong follow up treatment which resulted in the senior consultant stepping in and dealing with it himself. But there was no real change and the ulcers still wept and stayed open.

In July we were transferred to the charge of Nurse Teresa at the Bromley Leg Ulcer clinic and she was a complete Godsend. In just over a month she has managed to get the holes sealed and the swelling in my legs go down to a normal size. We are so grateful to her that we can never repay her.

I am left wondering why the devil all those patients that we saw week after week, visit after visit, at both Kings College, Lewisham, Beckenham, and the PRU at Farnborough, were not also transferred to this unit. Their suffering could be terminated in a matter of weeks, instead of going on for years and causing the patient continual suffering, not to mention the waste of NHS money.

Why see the consultants and get no further, when this nurse as good as cured them in a matter of weeks, with her love and tenderness as she treated them?

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Response from Amanda Mayo, Head of Nursing, Quality Team, Bromley Healthcare

picture of Amanda Mayo

Thank you for your posting.

You have commented on so many aspects that I and the team at Bromley Healthcare are passionate about ....patient experience, cost and wasted treatment / time.

It is vital that leg ulcers are treated in the most effective way we know and this is done by the excellent team in the Tissue Viability Service. Each and everyone of them support patients to achieve maximum wound healing in the shortest period of time and we are justifiably proud of our achievements. I should imagine you feel like a new person now!

I would be really grateful if you would be happy to email me with your contact details so that we can talk through with you your experience personally? If you would feel comfortable to do this my email address is amanda.mayo@bromleyhealthcare-cic.nhs.uk

Many thanks and hope the festive period is relaxing for you


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