"puerile behaviour by senior staff"

About: Sunderland Royal Hospital

Completely disgusted with the care, treatment and attitude of staff at the highest level. Everyone else was lovely. I recommend a patient relations course and, possibly, therapy for at least one member of staff.

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Responses

Response from Sunderland Royal Hospital

Please accept our apologies for the delay in responding.

We are extremely disappointed to hear that the attitude of a member of staff was not what we would expect and would like to look into this for you.

If you are willing to discuss this further, could you contact the Help and Advice Service using the contact details below:

Email: Helpandadviceservice@chsft.nhs.uk

Telephone: 0191 569 9855 or freephone 08005876513

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