"111 service was very good"
About: South Western Ambulance Service NHS Foundation Trust / NHS 111 South Western Ambulance Service NHS Foundation Trust NHS 111 Exeter EX2 7HY
Posted by Paris586 (as ),
I was feeling unwell yesterday, my husband called 111 for advice. Unfortunately he could not get through and put the phone down, however someone called back immediately and sent an ambulance round.
Fortunately it was not serious, I had a reaction to medicine prescribed by my GP. The paramedics, Nicci and her assistant, were very professional, very kind and extremely thorough. They did a number of tests, wrote up their results and left these with me, this was all very reassuring. They stayed with me until they were satisfies that I would be OK but also said we should call if there were any anxieties during the night.
We were both very pleased and grateful for the service they provided – my husband was impressed that they kept him informed about everything they were doing, even letting him know the ambulance had arrived!