"bandage redress"

About: Caterham Dene Hospital / Minor injuries unit

Always been very good at this hospital(Caterham) apart from today. Not seen nurse that put new bandage on me but felt not listened to with regard to wound. Lack of care and professional courtesy hope i dont come across this person again.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Caterham Dene Hospital

Thank you for taking the time to leave your feedback about your recent visit to Caterham Dene Hospital. I am sorry that your experience was not a positive one. To enable me to look into this further, I would be grateful if you could contact me on the following email address: beverley.sharp@firstcommunitysurrey-cic.nhs.uk or by telephone on: 01737 775463

Kind regards, Beverley Sharp

Clinical Governance Manager

  • {{helpful}} of {{total()}} people think this response is helpful

Response from Beverley Sharp, Clinical Governance Manager, First Community Health & Care CIC

Dear Bourne

I am sorry to hear about your experience on your recent visit to Caterham Dene Hospital Minor Injury Unit. In order to allow me to investigate the circumstances of your appointment further I would be grateful if you would contact me by e mail at beverley.sharp@firstcommunitysurrey-cic.nhs.uk or by telephone on 01737 775463 to discuss your concerns.


Beverley Sharp
Clinical Governance Manager
  • {{helpful}} of {{total()}} people think this response is helpful