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Better than private care

Story from nhs.uk

"Better than private care"

About: Basildon University Hospital

I have recently had to take my mother to the hospital on two occasions. Staff couldn't possibly of been kinder. They listened to both of us. My mother (89 years old) was never rushed and treated with great respect and gentleness. Many, many thanks.

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Responses

Response from Basildon University Hospital 8 years ago
Basildon University Hospital

Submitted on 15/12/2015 at 10:28
Published on nhs.uk on 16/12/2015 at 01:31

We are always pleased when relatives take the time to express their appreciation for the care and treatment received by their loved ones, and were very glad to read that you were happy with the treatment your mother has received at Basildon Hospital.

Your comments have been forwarded to the senior team who will ensure all staff in the department are made aware of your kind words.

May we take this opportunity to wish you and your mother all the very best.

Thank you.

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