"Ward 12 care"

About: James Paget University Hospital

I recently had to spend time in Ward 12 . Much praise needs to be given to this ward and staff . The care and understanding was superb . I have mental health problems and nothing was too much for the staff . The HCA s were really kind and caring as well . Encouragement from all from the moment I got on the ward to discharge . Thank you

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Response from James Paget University Hospital

Dear Mrs Moss

Thank you for taking the time to provide feedback on your recent admission to ward 12 and the care that you received during your stay.

It is good to hear that your experiences were positive and I have shared your lovely comments with the teams involved.

Kind Regards

Amanda Hood

Head of Patient Experience and Engagement

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