"Terrible hospital"

About: Newham General Hospital

I was rushed into hospital with severe Diverticulitis and also diagnosed with degenerative arthritis I was told by Newham they would contact my GP with a report for repeat medication, this never happened, to be left in extreme pain such as this not being able to walk is a joke having to sit in a jam packed waiting room at A&E for over 4 hours. i was taken in examined and left twice in a packed waiting room then I saw the on duty consultant their diagnosis degenerative oust arthritis they said they could bet their life on it no x ray nothing but that was their diagnosis I was then told a report would be faxed to my GP and I was to go on pregabalin and also to tell my gp to prescribe me with a suitable painkiller to control the arthritis pain and to send me to see a specialist! did this happen , no. all day in extreme pain can I get the medication I need again no, I have had to email the gp getting nowhere as per and calls to Newham general NHS a joke do they care no absolutely disgusting leaving anyone in pain that cannot walk in this way:(((

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Response from Newham General Hospital

Dear Gillybabes

I was sorry to read about your experience. For me to look in the concerns you have raised here please feel free to contact me directly so I am able to look into this further for you. My contact details are as follows: Newham switchboard 020 7476 4000 and dial extension 6215. Alternatively you can email me via paulsmith3@bartshealth.nhs.uk

Paul Smith, Emergency Care Matron Newham Emergency Department, Barts Health NHS Trust

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