About: West Cumberland Hospital West Cumberland Hospital Whitehaven CA28 8JG
Posted by Carol Berry
My partner is in Gable ward.
I rang this morning, my 7.30 call was answered immediately but when I rang back at about 11.00 I did not get a reply for 5 minutes, so hung up and dialled again, but again it was a couple minutes before a reply and then put on hold to the ward, nothing from the receptionist to say sorry the ward is busy will try again - not interested at all.
If you were a firm like I used to work for, solicitors, accountants, estate agents, we were told off if we didn't answer the phone after two rings.