"Elmstead Day Unit experience"

About: Colchester General Hospital

On Wednesday 9th December 2015, I was admitted to the unit for a Colonoscopy and Gastroscopy. I was a very, very nervous patient and so scared to have these done, I nearly walked out twice. I suffer badly from panic attacks. The staff were amazing towards me, so very patient, reassuring and talked to me about my fears. I have the upmost praise for the Consultant and the nurses. A simple thank you, does not seen enough from me to them, but I do sincerely thank them all. The lights were dimmed until I was sedated, a calm reassuring voice was by my side the whole time. I could not have received better care and attention anywhere. Having worked myself in the NHS 1965-2012, I have seen the best and worse of situations. You have a department and staff second to none. The care on the ward after was also wonderful. Again, thank you to all who made the situation a positive on for me.

Marian Evans. Mrs

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Response from Colchester General Hospital

Thank you for such wonderful comments regarding your experience. I will ensure these are shared with the teams involved.

Should you need to discuss anything then please do not hesitate to contact me.

Kind regards


Tammy Diles Head of Patient Experience 07785588620

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