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Thankyou to wonderful staff in A&E Horton Hosp...

Story from nhs.uk

"Thankyou to wonderful staff in A&E Horton Hosp..."

About: Horton General Hospital

I attended with my husband via ambulance Thursday 031215.

We cannot thank you enough in all areas of review.

Most importantly, one particular doctor was perfect; they communicated well, explained every detail and made sure we understood everything; their manner and decision making was excellent; we left the hospital with confidence. Fred's named nurse and other staff were also of the highest standard and they treated us with respect.

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Responses

Response from Horton General Hospital 8 years ago
Horton General Hospital

Submitted on 22/12/2015 at 09:58
Published on nhs.uk on 23/12/2015 at 03:31

Thank you for your comments regarding your husband’s recent visit to A&E at the Horton Hospital. It is wonderful to hear that the doctor communicated the whole process so thoroughly and in such an excellent manner, allowing you to leave the hospital reassured and confident about the treatment.

We aim to deliver compassionate excellence to all patients and their relatives in our care, from all levels of staff. It is great to hear that this was demonstrated so well to you and your husband. We will certainly pass your comments on to the relevant team, and wish you both well for the future.

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