"Bad Hospital"

About: Manchester Royal Infirmary

Very unorganised.

Always waiting for hours.

Parking is a pain.

In Saint Mary's department the shops close early.

Uncomfortable chairs.

Moody Staff.

Always mixing up reports.

Beds aren't even comfortable.

Needs more staff.

Story from NHS Choices

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

We are very sorry to receive your comments and concerns via the NHS Choices / Patient Opinion website about your experiences within Saint Mary’s Hospital. It is very difficult to respond to the specific concerns you have raised without being able to investigate in detail. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about this. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk they will discuss this with you.

Response from Manchester Royal Infirmary

We are very sorry to receive your comments and concerns via the NHS Choices / Patient Opinion website about your experiences within Saint Mary’s Hospital.

It is very difficult to respond to the specific concerns you have raised without being able to investigate in detail. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about this. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk they will discuss this with you.

The Patient Experience Team

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