"Excellent care"

About: John Radcliffe Hospital

I came into the JR on my own to deliver my baby, and from my arrival I was well-looked after and treated with respect. Once I arrived at MAU, I was immediately ushered through to delivery suite as it was obvious I was in the throes of labour, and assigned a lovely delivery room with windows at the far end of the suite. My midwife guided me through the paperwork, and helped me to make myself as comfortable as possible in the room by adjusting furniture, providing a glass of water, radio etc. Every choice or decision was explained and I was allowed to decide my own route through labour, supported by my midwife. My labour quickly progressed and within an hour of arrival, I was ready to push, and it was at this point I was carefully and skillfully guided to deliver my baby, with no fuss and most importantly, no tears. After birth, my baby and I were given some time for skin-to-skin contact and to bond before we were helped to clean up and transferred to a fantastic en-suite room up on the spires suite for the night before our discharge the next day. The care I received was faultless, and as I was on my own, I feel that extra care was taken to make sure I felt comfortable and safe. I am truly grateful for the help and support I was given, and would thoroughly recommend delivery suite to any women who may be considering birthing here.

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Response from John Radcliffe Hospital

Thank you so much for your feedback. We are very glad to hear that your birthing experience was so positive, and that our staff played such a huge part in ensuring that it went so smoothly, especially as you were on your own.

It is great to hear that you were treated with respect from the beginning to the end of your stay, and that your midwife guided you through the whole process so well, making sure that you received a thorough explanation of what was happening during your labour, and attending to the smaller details such as making sure you had music playing. It is also wonderful to hear that you were given plenty of time to bond with your new arrival and that you were taken to a comfortable room to rest in overnight.

Our staff on every level aim to deliver compassionate excellence to all patients in their care. It is fantastic to see that this was demonstrated so clearly to you.

We will be delighted to pass your comments on to the relevant team in Maternity, and wish you and your new arrival the very best for the future.

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