"In my first of two visits for ..."
About: Kettering General Hospital Kettering General Hospital Kettering NN16 8UZ
What I liked
In my first of two visits for this problem i was treated very well, the SAU which i was met very quickly by a health care assistant who couldn't have been more help. i was moved round to a ward about 12 hours later and my treatment was very good on Deene A also.
What could be improved
When i was in A and E there was a dirty swab on the floor, the womens toilets had no paper and the floor was all wet, also when i went up to the SAU for my second time in hospital there was a dirty floor next to my bed and there was the cap off the thermomenter whcih a HCA just flicked onto the shelf behind me and it still remains there now.
i was really frightened to go into hospital with such a bad pain and i felt embarassed by the nurses, who made everything into a burden, they were reluctant to give me pain relief and they didnt give me and water.
the doctors and the nurses didnt communicate with each other as i was told by a doctor that he would come and review me in an hour and he neer came, when i asked the nurse about this she said that he didnt need to come as she had spoken to him, it would have been nice to have been told.
also the nurses told my relatives information before they had told me, which i am sure is a breach of confidentiality!