"Time not well spent"
About: Kent & Canterbury Hospital Kent & Canterbury Hospital Canterbury CT1 3NG
I am not complaining, only explaining.
Having waited two hours after my appointment time in the Eurology clinic we observed that some patients were only with the consultant to register for minutes , surely, if the said Doctors were only reporting no further action, would it not be more efficient to do this by letter to the GP? A copy could be sent to the patient. Today there were many patients and embarrassed staff. I felt so sorry for some of the latter as some patients were very scratchy about their long wait.
The consultant was overbooked and had a surgery session to go to afterwards . Not well planned system .