"The staff on Fleming (cardiac) ..."

About: Princess Alexandra Hospital (Harlow)

(as the patient),

What I liked

The staff on Fleming (cardiac) Ward were very caring and efficient. They were always willing to share a few friendly words as they worked and listened to my concerns. Their work was obviously underpinned by clear managment structures, good communicatrion and thorough training. The food was good and special care was taken to ensure that my lactose free diet was well catered for, with a member of staff checking that I had what I needed, asking if there was anything else they could get for me.

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Responses

Response from Princess Alexandra Hospital

Thank you for your kind comments. We are always pleased to hear feedback about our staff and services and are delighted that your experience on Fleming ward was made as pleasant as possible. Your kind words will be conveyed to the team.

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