"Out patient visit and Orthotics"

I visted on 7th December as a follow up to an A & E visit the previous week to check a damaged vertabrae.

The xray showed a possible fracture so went for an immedaite CT scan which confirmed this.

Concern was to make sure this did not deteriorate and they wanted to adnit me until a brace could be fitted or, worse case scenario, an operation.

I was very upset but staff comforted me and took the time to explain everything and give reassurance.

Very fortunately the consultant had a clinic that afternoon and after reviewing the scans said a brace would be sufficient.

Came back the next day for this and a member of staff fitted it and I was leaving the unit before the schedule appointment time!

All round excellent service.