"Mental health services at the wells road centre, nottingham"
About: Forensic mental health / Low secure services Forensic mental health Low secure services NG3 6AA
Posted by korky (as ),
As a carer for someone suffering from mental health problems I have been attending the hospital as a visitor for quite some time. During my time visiting the centre I have sadly found that many of the staff members have not treated the patient with respect or indeed affirmed their autonomy. I have personally witnessed staff reading books rather than assisting patients and in some cases winding patients up by being, in my opinion, unnecessarily obtrusive. There also seems to be a distinct lack of communication between the medical team, families and patients. There seems to be an assumption made that carers and relatives already know the mental health systems and processes. When communication is had with staff there is the tendency for them to use a lot of medical jargon instead of using layman's terms. During the last few months I have been visiting there had been no discussions around action planning in terms of how or when the patient will be released, almost giving me no help that they will get out. So much so it is making me wonder if this is a place to get better or a place to fester.
Recreation facilities from what I have witnessed have been poor with some patients wandering around a basket ball pitch sized outdoor area....I'd almost describe it as a pressure cooker type environment, not necessarily condusive to aiding patients in getting better. Whilst I appreciate my feedback is quite negative I would like to point out that there are a select few members of the mental health team who have shown professionalism, respect and dedication to their role and the patients they serve and their families/carers.