"Audiology Appointment"

About: Princess Royal University Hospital (Orpington)

I tried to call the Audiology clinic to re-schedule my appointment (I wanted it to be on the same day as my ENT appointment as they are in the same area and I would only need to take one afternoon off work) only to get a message saying they have no Receptionsit and to leave a voicemail. Three Voicemail messages later and still no-one has replied to me. Appalling!

Story from NHS Choices

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Responses

Response from Princess Royal University Hospital

I was sorry to learn that you have been unable to contact the Audiology Department and that they have not returned your voicemails. If you have yet to be contacted by Audiology please let the PALS team know on kch-tr.palskent@nhs.net or 01689 863252 so that we can assist.